Managing leads, customers, complaints, AMC contracts, invoices, and service engineers manually can quickly become overwhelming as your business grows. That’s why businesses across India are choosing ARProCRM, an all-in-one business management platform designed specifically for service-oriented companies.
Trusted by 50+ businesses, ARProCRM helps organizations streamline operations, improve customer satisfaction, increase team productivity, and grow revenue through powerful automation and centralized management.
What is ARProCRM?
ARProCRM is a comprehensive Customer Relationship Management (CRM) and Service Management Software that enables businesses to manage their complete workflow from a single dashboard.
Whether you’re handling customer inquiries, assigning service engineers, tracking AMC contracts, generating GST invoices, or monitoring payments, ARProCRM simplifies every aspect of your business.
Powerful Features That Help Your Business Grow
Lead Management
Never miss a potential customer again. ARProCRM allows you to:
- Capture leads from multiple sources
- Track lead status and progress
- Automatically assign leads to sales representatives
- Monitor follow-up activities
- Improve lead conversion rates
Customer Management
Maintain detailed customer records in one place:
- Complete customer profiles
- Service history tracking
- Purchase records
- AMC information
- Contact management
Complaint Management
Handle customer complaints professionally and efficiently:
- Complaint ticket generation
- Auto-assignment to service engineers
- Complaint status tracking
- Service closure reports
- Faster resolution times
AMC Management
Annual Maintenance Contracts are critical for recurring revenue.
ARProCRM helps you:
- Manage active AMC contracts
- Receive expiry alerts
- Track renewals
- Generate AMC reports
- Increase renewal success rates
GST Invoicing
Generate professional GST-compliant invoices with:
- Automatic tax calculation
- HSN code mapping
- Payment tracking
- GST reports
- Invoice history management
Reports & Analytics
Make smarter business decisions using detailed reports on:
- Sales performance
- Payments received
- Engineer productivity
- AMC renewals
- Complaint resolution
- Business growth trends
Industries We Serve
ARProCRM is designed specifically for service businesses and maintenance companies.
IT & Security Services
- CCTV Installation & Maintenance
- Security Systems
- Computer & Laptop Service
- Network Maintenance
- Server Support
- Printer Services
Home Appliance Services
- Water Purifier Service
- Air Conditioner (AC) Maintenance
- Refrigerator Repair
- Washing Machine Service
- Microwave Repair
- LED/LCD TV Service
Power & Energy Businesses
- Inverter & UPS Service
- Battery Maintenance
- Generator Service
- Solar Panel Maintenance
- Voltage Stabilizer Support
Fire Safety & Security
- Fire Safety Service Providers
- Fire Extinguisher AMC
- Security Maintenance
- Pest Control Companies
Industrial & Medical Equipment
- Medical Equipment Maintenance
- Industrial Machinery Service
- Elevator & Lift Maintenance
- Hospital Equipment AMC
- Factory Equipment Support
Advanced Field Service Management
Managing field engineers becomes effortless with ARProCRM.
Key Benefits
- Engineer Assignment & Scheduling
- Real-Time Complaint Tracking
- Digital Service Reports
- Customer Digital Signatures
- AMC Renewal Notifications
- Location-Based Engineer Tracking
This ensures faster service delivery and improved customer satisfaction.
Why Businesses Choose ARProCRM
Centralized Business Management
Manage leads, customers, complaints, payments, and contracts from one dashboard.
Increased Productivity
Automate repetitive tasks and allow your team to focus on growth.
Better Customer Experience
Resolve complaints faster and provide professional service management.
Improved Revenue
Track every lead, renewal, and payment to maximize business opportunities.
Data Security
Your business data remains secure with regular backup and access control features.
Frequently Asked Questions
Can I request a demo before purchasing?
Yes. We provide live demonstrations so you can understand how ARProCRM works before making a decision.
Can I track service engineers?
Yes. Engineer assignments, activities, and location-based tracking are supported.
Does ARProCRM support GST invoicing?
Absolutely. The software generates GST-compliant invoices and reports.
Can I upgrade my plan later?
Yes. Plans can be upgraded anytime as your business grows.
Does the CRM manage AMC contracts?
Yes. AMC creation, tracking, expiry alerts, and renewal reminders are included.
Does it support WhatsApp notifications?
Yes. WhatsApp integration is available in higher plans.
Is my business data secure?
Yes. Data security and backups are implemented to protect your information.
Do you provide training and support?
Yes. Our team provides onboarding assistance, training, and technical support.
Do you offer white-label solutions?
Yes. White-label and customized solutions are available for businesses and agencies.